Automated Systems

I don’t know. It used to be simple to make an appointment to see a doctor. Ha. Today I called the clinic and I was put on hold by their new automated system. The recording told me I had to wait approximately 7 minutes. I duly waited and waited – I now was told I only had to wait 4 minutes. A click or 2 and I was thrown out of the system and was at the end of the queue with 7 calls ahead of me. I gave up!!